What should the customer know about your pricing (e.g., discounts, fees)?
What is your typical process for working with a new customer?
What education and/or training do you have that relates to your work?
How did you get started doing this type of work?
What types of customers have you worked with?
Describe a recent project you are fond of. How long did it take?
What advice would you give a customer looking to hire a provider in your area of work?
What questions should customers think through before talking to professionals about their project?
What is the refund policy?
To provide safety to all customers we do not accept returns. All sales are final and refunds will not be issued.
What is the exchange policy?
Exchanges are not allowed at this time. All sales are final.
What is the shipping policy/ procedure?
Orders are shipped with 2 business days. Expected arrival time is 1-3 business days once shipped.
How often will products be restocked?
Items will restock based on popularity. Stay connected with our social media sites for updated information.
When is customer service available?
Customer service is available Mon-Sat 8a-7p EST. We are not available on holidays. Any other black out dates will be posted on our social media sites.
REFERRAL & LOYALTY PROGRAM
Thank you for your business and referring me to your friends! To show my appreciation, I am bringing my awesome referral and loyalty program back to say thank you. Please read carefully. All referrals and appointments must pay the non-refundable deposit. All referrals must list your name in the comment section when booking.
Refer 2 friends OR purchase 2 premium full face enhancements receive 15% off your next booking.
Refer 4 friends OR purchase 4 premium full face enhancementsreceive 20% off your next booking.
Refer 6 friends OR purchase 6 premium full face enhancements receive a FREE full face application.